Terms & Conditions
Review our terms and conditions to ensure a smooth and enjoyable booking experience with Drinkajuana venues in Poland.
Terms & Conditions – Drinkajuana
Last Updated: December 2024
Welcome to Drinkajuana. These Terms and Conditions ("Terms") govern your use of our party venue rental services and website. By using our services or website, you agree to be bound by these Terms.
1. Website Use
This website is provided for informational purposes and to facilitate venue bookings. By using this website, you agree to use it in accordance with these terms.
- You must be at least 18 years old to use this website
- You agree not to use the website for any unlawful purpose
- You may not attempt to gain unauthorized access to any part of the website
- You are responsible for maintaining the confidentiality of your account information
- We reserve the right to modify or discontinue the website at any time
2. Venue Rental Services
Our venue rental services are subject to availability and specific terms outlined in your rental agreement.
- All bookings require a valid ID and credit card
- Minimum age requirements apply for all bookings
- Additional services may be added for an extra fee
- Basic setup and cleanup are included in the rental price
- Additional decoration and catering options are available for purchase
3. Payment and Pricing
All prices are subject to change without notice. Payment is required at the time of booking or venue access.
- We accept major credit cards and debit cards
- Security deposits may be required
- Additional fees may apply for extras and services
- Prices are quoted in Polish Zloty (PLN) unless otherwise specified
- Taxes and fees are additional to the quoted price
4. Cancellation and Refund Policy
Our cancellation policy is designed to be fair to both parties while protecting our business interests.
- Free cancellation up to 48 hours before the event
- Cancellations within 48 hours may incur a fee
- No-shows will be charged the full rental amount
- Refunds will be processed within 5-7 business days
- Weather-related cancellations are handled on a case-by-case basis
5. Venue Use and Safety
Renters are responsible for the safe use and care of the rental venue.
- Only authorized guests may access the venue
- Venue must be returned in the same condition as received
- Smoking is prohibited in all indoor areas
- Pets must be properly secured and may incur additional fees
- Report any accidents or damage immediately
6. Liability and Insurance
Renters are responsible for their own safety and the safety of others while using our venues.
- Basic liability insurance is included in all rentals
- Renters are liable for any damage to the venue
- Additional insurance coverage is available for purchase
- We are not liable for personal belongings left at venues
- Report all incidents to our office immediately
7. Privacy and Data Protection
We respect your privacy and protect your personal information in accordance with applicable laws.
- Personal information is collected only as necessary for our services
- We do not share personal information with third parties without consent
- You may request access to or deletion of your personal data
- We use appropriate security measures to protect your information
- Please review our Privacy Policy for detailed information
8. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be posted on our website and take effect immediately.
- Continued use of our services constitutes acceptance of changes
- We will notify customers of significant changes via email
- Previous versions of terms are available upon request
- Disputes will be resolved under the current terms
9. Contact Information
For questions about these terms or our services, please contact us:
- Email: info@drinkajuana.com
- Phone: +48 519 198 321
- Address: R Traugutta 5A, 00-067 Warsaw
- Website: drinkajuana.com